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Terms & Conditions

The basics of working with us

Quotes

A written quote is valid for 30 days and covers only the work listed in it. Once you approve it, that quote remains the same throughout the job. Anything you add later is quoted separately, in writing, before we start it.

Payment

You pay in parts: a booking amount when you approve the design, one payment when we start making, and the rest at handover. Work starts only after you approve the design and price in writing.

Time

The clock starts when you approve the design, not when you first call us. Delays from society permission, building work done by others, or changes you ask for will add to the time.

After handover

If something we made needs attention after handover, call us and our own team will come. Hardware and appliances carry their own brand cover. Damage from water logging, building leakage or rough use is not covered.

Site problems

We are not responsible for leakage, plaster or wiring faults that already existed and show up during the work. We will point them out and give you a separate estimate.

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